My name is Edgar Grullon. I work for Ryan LLC based out of Dallas and I’m a consultant. So we have approximately north of 2500
employees across 75 different offices. So automation is extremely important for Ryan LLC. Like, every company should be doing at the moment. We’ve been really
investing in RPA due to the efficiency involved and the RIO. But
Ryan, we’ve never had a uniform automation initiative. We’ve had several
projects stemming from Java, Python, really all over the place, so what we wanted was
a uniform automation platform that allowed us to proceed with our initiative and keep efficiency. Of
the 20 processes that we have automated at the moment we have four end-to-end
projects in our tax compliance services practice that have seen huge ROI.
For me personally what exceeded my expectation the most was the customer
service that Automation Anywhere provided. I think they’re really the best
partner out there for Ryan LLC. We found that Automation Anywhere was the best
platform and best partners to be a part of.